Privacy Policy

Effective Date: April 12, 2025

Last Updated: April 12, 2025

At HiddenAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how HiddenAI.app ("HiddenAI," "we," "us," or "our") collects, uses, stores, shares, and protects your data when you use our desktop application and website (collectively, the "Services"). By using HiddenAI, you agree to the practices described in this policy. If you have questions, please contact us at privacy@hiddenai.app.

1. About HiddenAI and Our Services

HiddenAI is a productivity desktop application designed to enhance your workflow while remaining invisible to screen-sharing, screenshot, and recording tools. Available on Windows (with Linux and macOS versions planned), HiddenAI offers features including:

  • Invisibility: Stays hidden from apps like Zoom, Google Meet, LeetCode, OBS Studio, and others, including taskbars.
  • AI Chat: Provides intelligent responses to text and image queries.
  • Screen Solver: Analyzes screenshots to solve problems.
  • Voice Solver: Processes meeting audio to deliver AI-generated answers.
  • Notes: Allows note-taking with automatic saving.
  • Browser: Enables web browsing within the app.
  • Analytics: Tracks feature usage to improve user experience.

This Privacy Policy applies to all interactions with our Services, including data processed locally on your device and any data transmitted to our servers.

2. Information We Collect

We collect information to provide, improve, and secure our Services. The types of information include:

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address, username, and password (encrypted).
  • Settings Preferences: Customizations like theme colors, opacity levels, or API key selections.
  • Contact Information: If you reach out to us, we collect your name, email, and message details.

2.2 Information Collected Automatically

  • Usage Data: We collect anonymized data on how you interact with HiddenAI.
  • Device Information: Details about your device, including operating system and hardware specifications.
  • Log Data: Error logs, crash reports, and performance metrics to diagnose issues.

2.3 Information Processed Locally

  • API Keys: If you provide API keys for AI providers, these are encrypted and stored locally.

2.4 Information Not Collected

  • Audio recordings from the Voice Solver (only temporary transcripts are processed).
  • Sensitive payment details (handled by third-party processors).
  • Real-time screen captures beyond user-initiated screenshots for the Screen Solver.

3. How We Use Your Information

We use your information to deliver, enhance, and secure HiddenAI's Services. Specific purposes include:

  • Service Delivery: Process notes, AI queries, and browser requests.
  • Personalization: Apply your settings and tailor AI responses.
  • Improvement: Analyze anonymized usage data to optimize features.
  • Communication: Respond to support inquiries or send service updates.
  • Security: Detect and prevent unauthorized access or abuse.

We minimize data use to what's necessary and prioritize local processing to reduce server-side storage.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data only in these limited cases:

  • Service Providers: With trusted third parties who assist us.
  • AI Providers: If you use AI features with external APIs.
  • Legal Obligations: If required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale.

5. Data Storage and Security

We take robust measures to protect your data:

  • Local Storage: Notes, chat history, screenshots, and voice transcripts are stored in encrypted SQLite databases on your device.
  • Server Storage: Account data is stored on secure cloud servers with AES-256 encryption.
  • Transmission: Data sent to our servers uses HTTPS/TLS protocols.
  • Security Practices: Regular security audits and access controls.
  • Invisibility Protection: HiddenAI's design ensures it's excluded from screenshots and recordings.

Despite our efforts, no system is 100% secure. We'll notify you promptly if a breach occurs that may affect your data.

6. Your Data Rights and Choices

You have control over your information. Depending on your region, you may have rights under laws like GDPR (EU) or CCPA (California):

  • Access: Request a copy of your data.
  • Correction: Update inaccurate information.
  • Deletion: Ask us to delete your account and associated data.
  • Portability: Receive your data in a machine-readable format.
  • Restriction/Objection: Limit how we process your data.
  • Opt-Out: Unsubscribe from non-essential emails.

To exercise your rights, email privacy@hiddenai.app. We'll respond within 30 days.

7. Third-Party Services

HiddenAI integrates with third parties, which may collect data under their own policies:

  • AI Providers: Groq, OpenAI, or Anthropic process AI Chat, Screen Solver, or Voice Solver queries if you provide their API keys. Review their privacy policies before use.
  • Payment Processors: For subscriptions, we use providers like Stripe, which handle payment details securely. We don't store your card information.
  • Browser: The in-app browser may interact with websites that set cookies or track activity, subject to those sites' policies.

We're not responsible for third-party practices but choose partners with strong privacy standards.

8. International Data Transfers

HiddenAI operates globally, and your data may be processed in countries outside your residence (e.g., U.S. servers for cloud storage). We comply with applicable laws, such as GDPR for EU users, using safeguards like Standard Contractual Clauses to protect cross-border transfers. By using our Services, you consent to these transfers where necessary for functionality.

9. Children's Privacy

HiddenAI is not intended for users under 16. We do not knowingly collect data from children. If we learn a user is under 16, we'll delete their account and data promptly. Contact us at privacy@hiddenai.app if you believe a child has provided us with information.

10. Retention of Data

We keep your data only as long as needed:

  • Account Data: Retained while your account is active; deleted within 30 days of account closure unless legally required (e.g., tax records).
  • Analytics Data: Anonymized usage data is kept for up to 2 years to improve Services, then aggregated or deleted.
  • Logs: Error logs are retained for 90 days for debugging, then purged.

You can request deletion at any time (see Section 6).

11. Cookies and Tracking

Our website uses minimal cookies:

  • Essential Cookies: For site functionality (e.g., session management).
  • Analytics Cookies: To track anonymized visitor trends (e.g., page views), disabled if you opt out.

The desktop app does not use cookies but collects usage data (see Section 2.2). You can manage preferences in your browser or app settings.

12. Changes to This Privacy Policy

We may update this policy to reflect new features, legal requirements, or operational changes. Significant updates will be communicated via email or in-app notifications, with the new effective date posted here. Continued use of HiddenAI after changes constitutes acceptance of the revised policy. Check this page periodically for the latest version.

13. Contact Us

For questions, concerns, or to exercise your data rights, reach out to:

privacy@hiddenai.app

We aim to respond within 7 business days. For EU users, you may also contact your local data protection authority if needed.